Is Humana a good company to work for as a Inbound Representative?

Inbound Representative professionals working at Humana have rated their employer with 3.0 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Representative interview questions at Humana .

Does Humana pay Inbound Representative employees well?

Inbound Representative professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 89 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Inbound Representative salaries at Humana.

How happy are Inbound Representative professionals working at Humana?

56% of Inbound Representative employees at Humana would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Inbound Representative professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and acceptable" ((in 848 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 540 reviews)); "The ability to work from home is a great plus" ((in 482 reviews)); "Great people and job flexibility" ((in 269 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 205 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 143 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 137 reviews)); "Constant reorganization and layoffs." ((in 126 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 111 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

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Humana

Humana Inbound Representative reviews

3.0

56% would recommend to a friend

(89 total reviews)

Jim Rechtin

45% approve of CEO

28% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Senior management

Inbound Representative employees have rated Humana with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Inbound Representative professionals have an average working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

5.0

Jan 19, 2022

Ic2

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Always busy great to learn

Cons

No time off, no employee interactivity’s

1.0

Nov 15, 2021

Only work there as last resort and not permanent

Inbound call center representative

Recommend

CEO approval

Business Outlook

Pros

Equipment is provided. You get full time hours and okay pay., which is about it.

Cons

Equipment problems all the time. Training goes fast. No time off. They off 3% off your check for retirement without asking, no match until 2nd year. High turnover Micromanagement Not good work/life balance is high stress

2.0

Nov 10, 2021

Worst Training Experience EVER!

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Pay is great Depending on schedule received, hours of operation aren't terrible

Cons

Awful training experience they do not care about their employees at all

Viewing 64 - 66 of 89 Reviews

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Humana

Humana Inbound Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ic2

Only work there as last resort and not permanent

Worst Training Experience EVER!

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