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      Humana

      Engaged Employer

      Humana reviews

      3.6

      61% would recommend to a friend

      (7,615 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      8K reviews
      1.0
      Nov 30, 2020

      great company if you want to be overworked, underpaid, and stressed out

      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home even before Covid started, overtime

      Cons

      mandatory overtime with hardly any notice, then they cancel it after you've already worked it....making you go home early, black out the calendar from January to March with no time off requests allowed, nepotism, underqualified managers, process improvement team is a total joke, takes at least 4 months to get a process update completely pushed through in all the systems, lazy employees.

      3.0
      Oct 11, 2020

      Employee thought

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home, and health benefits

      Cons

      Unattainable goals, never on the same page with reps and management... doesn’t care their employees are getting verbally abused by members.. no raises, hard to move up, over 20 systems and half the time they don’t WORK very confusing non user friendly systems quality would rather fail an ENTIRE call for the DUMBEST reasons not verifying email when we NEVER email the members unless they ask at that time we will get the email, supervisors and leads NEVER want to take sup calls always have to Go back and forth for about 15-20 mins before they agree to finally take it

      1.0
      Jul 27, 2020

      Great Company Horrible Boss

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Humana is very structured and organized. Lots of learning opportunities and growth if you are in the right place. Good benefits.

      Cons

      I worked for an abusive boss and the operation I supported was dysfunctional. I was verbally and mentally abused by my direct boss, his boss, and also had some creepy instances with the male operations leaders I supported. Despite several formal complaints Humana HR did nothing but support the creepy people. I think my creepy boss even got promoted. As such I have no respect for the company or its leaders.

      Viewing 298 - 300 of 7,615 Reviews
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      ReviewsHumana reviews

      Glassdoor has 8,245 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.