Humana reviews

3.6

61% would recommend to a friend

(7,614 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
3.0
Dec 9, 2018

Utilization Review Nurse ll

Recommend
CEO approval
Business Outlook

Pros

Great pay/benefits, work from home after 3 months in office.

Cons

Lots of process changes not very well communicated, very little flexibility. Managers frequently promote or hire people they know rather qualified candidates. Huge restructuring shifting Non-clinical associates into roles previously held by nurses with very little training provided. Growth depends not on your capabilities rather who you know.

3.0
Nov 20, 2018

RN Case Manager

Recommend
CEO approval
Business Outlook

Pros

Work at home position. Hours were pretty much the same Monday thru Friday. No holidays. No weekends.

Cons

Constantly changing the amount of calls that had to be made daily. You were "dinged" all the time and your overall "report card" scores would go down when members would not answer and/or refused to participate in the program. Always felt like I was a salesperson instead of a nurse. Extremely difficult to convince members that you could benefit them from just speaking to a nurse.

4.0
Nov 5, 2018

Opportunity and good co-workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Humana offers a wealth of opportunity for growth and wonderful benefits for their associates. Here are often opportunities for advancement or lateral movement.

Cons

Humana often has reorganization which results in job loss. They do try to find placement within for displaced workers. Some are able to stay for long careers at Humana, but you never know when focus will change.

Viewing 316 - 318 of 7,614 Reviews

Glassdoor has 8,244 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.