Humana reviews

Management is a mess and doesn’t care about employees

work from home hours are terrible, they lied in the interview process and assured me i would get a 8-5 when i actually started i was stuck working 2nd shift and would get stuck on enrollment calls that lasted 2 hours so i normally ended up working at least 10 hours days before AEP. during the AEP Period they want you to work 80 hours a week. My vice president Kalit would call me on my personal cell phone while i was off work asking me why i hadn’t picked up overtime and how it was my responsibility as a licensed health agent to be available to sell insurance 7 days a week. i could not keep up with the schedule, i would work 70hr weeks and my manager would tell me it wasn’t enough. the top performers at this company work over 100hrs a week during AEP that’s why they make so much money. If that’s what you want to do, definitely go for it but this job was not for me. I was chastised for not selling on certain call by my manager but i was always fully compliant and never had any issues with my quality, i should have been supported more because i really tired to be as workable and compliant with people as i could