Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits such as 401k matching, wellness incentives and HSA funding

Cons

No work-life balance- even though they talk a good game, extremely high focus on metrics that are actually a bad gauge of performance, and do not take into account time off - you actually get marked down for taking your personal time off. Three VERY LARGE rounds of layoffs this year after conducting mass hiring the previous three years- shows very poor planning by senior leadership. Quality reviews are not based on actual quality, but based on semantics and whether you can regurgitate immaterial statements.

1.0
Mar 4, 2017

Cares Manager

Recommend
CEO approval
Business Outlook

Pros

Work from home, a great promise at the beginning with no follow-through. You got to work in your pajamas if you want.

Cons

Unrealistic expectations, No work life balance, the only way to meet expected productivity is to work overtime on a daily basis, audit expectations have increased to a few a month and are impossible to meet, schedule is changed to their liking with little notice, treated with little respect, not treated like a nurse treated like a telemarketing mule, forced agenda on calls with members, no autonomy, not allowed to voice concern just do the unrealistic impossible expectations that are set for you, average pay, cutting jobs due to the failed merger, extra responsibilities added to the role with no pay incentive, and it's about NUMBERS NUMBERS NUMBERS.

1.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home, that's about it.

Cons

Too many to list. Watch your back, don't go overboard to help anyone, and definitely don't ask about being promoted, you will be targeted for termination. Zero work-life balance. You will be asked to maintain near impossible metrics. You are required to CONTACT 9-10 "members" per day, sounds easy. You may have to make 50+ calls and work 13 hours to make this happen. "Help" a patient/member in 7 minutes or less, just unimaginable. Morale has gone south.

Viewing 40 - 42 of 7,607 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.