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      Humana

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      Humana reviews

      3.6

      61% would recommend to a friend

      (7,617 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      8K reviews
      1.0
      Oct 9, 2019

      All they care about is numbers and stats

      Failed claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent. That's all.

      Cons

      They treat you like a number and machine. They expect you to remember every single procedure but have weekly changes. As soon as you get accustomed to one process, it changes. Then they fire you if you can't keep up.

      2.0
      Aug 28, 2019

      Care Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to get your 8hr workday within in a 12hr time span with your coaches approval. If you know how to play the metric padding game you’ll do well.

      Cons

      Not a secure job. The metrics are flawed and management knows this but you are held accountable to them anyway. Metrics are set by a weekly peer average that is constantly changing. If you are lucky enough to have a good manager you’ll do well. I had several managers and the weak ones really scapegoat team members. They have a high turnover.

      1.0
      Aug 25, 2019

      Not a good company to work for ! Poor management overworked and underpaid employees!

      Inbound contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Option to work at home

      Cons

      They do not care about Employee’s well-being . They are always adding more training and more skills and adding more pilots and will not give you a raise. They have frequent shift bids and they do not allow time for life changes. They only care about your numbers and what you can do for the business and not how happy you are as an employee. The workload is stressful and they can care less how their employees feel they only care about how many members you serve and the quality of your surveys.

      Viewing 472 - 474 of 7,617 Reviews
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      ReviewsHumana reviews

      Glassdoor has 8,248 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.