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      Humana

      Is this your company?

      Humana reviews

      3.6

      61% would recommend to a friend

      (7,618 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      8K reviews
      2.0
      Feb 13, 2025

      It's cool but not a career.

      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is convenient and great for certain situations, like students or mothers.

      Cons

      Company just plain isn't fair. I worked in Medicare, it was insanity. Policy changes would have members calling angry. Company policy is advocates are supposed to keep their main metric which is "would you recommend the company to others" at above 80% when they're running ads to give away money then removing the benefit in the second year. People who love my customer service will give a no on recommending the company because of course they will in that situation. They're not fair to their employees. Calls can't be too long, but they aren't allowed to be short either (there are many such rules, this is one example). The biggest issue with the company is the cap on pay. $17.50 is it. People there 10+ years, $17.50 2 years, $17.50 It is a temporary job, you can't move up.

      Viewing 535 - 537 of 7,618 Reviews
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      ReviewsHumana reviews

      Glassdoor has 8,249 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.