Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,264 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

60% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 882 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "Work from home is good" ((in 485 reviews)); "Great people and lots of energy" ((in 276 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 203 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Constant reorganization and layoffs." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 114 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

60% would recommend to a friend

(7,630 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Nov 11, 2014

Training was very inadequate.

Care coordinator - rn

Recommend

CEO approval

Business Outlook

Pros

Work at home opportunity was wonderful - it was my first venture into WAH and I would highly recommend this to anyone with a good work ethic. Everything needed to WAH was provided by the company.

Cons

Inadequate training, frequent leadership changes and frequent process changes made for a lot of frustration. Worse yet, just as I started, one of the leadership team announced their resignation and had already totally checked out. A significant period of time passed before someone else came on board and this person was also totally new to the company and was not well trained.

4.0

Nov 10, 2014

Loved working for Humana

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great pay, no office boredom, wonderful training on new product

Cons

They only hire men for sales managers, the Director is a woman and only like men to report to her

4.0

Nov 9, 2014

Wonderful Experience!

Clinical specialist

Recommend

CEO approval

Business Outlook

Pros

I loved the fact that corporate was willing to allow work from home after I described my personal preference to do so and how my productivity was increased as opposed to when I worked at the office.

Cons

HR4U was great to help when needed questions asked but only during business hours. Benefits packages would be best described during orientation.

Viewing 6907 - 6909 of 7,630 Reviews

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Jobs at Humana

Sales Support Representative

Senior Voice of the Customer Professional

UM Administration Coordinator

In-Home Performance Lead

Community Engagement Professional

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Training was very inadequate.

Loved working for Humana

Wonderful Experience!

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