Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,255 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 836 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 564 reviews)); "Work from home is good" ((in 473 reviews)); "Great people and job flexibility" ((in 279 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 212 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 136 reviews)); "Constant reorganization and layoffs." ((in 134 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 99 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 97 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,623 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,623 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

1.0

Jul 18, 2014

Like getting paid to go to prison every day

Clinical specialist pharmacy

Recommend

CEO approval

Business Outlook

Pros

Paid parking passes Some co-workers could be fun Overtime was easy to attain

Cons

Blackout dates for time off requests could be up to six months at a time - no vacations, days off, doctors appointments, etc. Required overtime (working 60-70 hours a week for months on end) Constant computer monitoring of time away from phones- ex.-timed bathroom breaks. Based on the difficulty of specific work load cases, some quotas were not attainable. Terrible health insurance- Humana used their employees as guinea pigs to try out new insurance plans to see if they would do well with the general public.

1.0

Jul 18, 2014

Worked there - left due to horrible benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Direct managers were great to work for in every department for me. I worked at several departments over the years of employment.

Cons

The health insurance giant provide horrible health care benefits for the employees. Thousands of dollars for deductibles are not health insurance it is only catastrophic care insurance. Sad that a health insurance company does not take car of its own employees.

4.0

Jul 17, 2014

Humana has been a breath of fresh air!

Direct marketing services sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Benefits, Perks, Management,and commitment to their Employees

Cons

Have to be able to learn independently and be pro-active. Better medical benefits for employees.

Viewing 6991 - 6993 of 7,623 Reviews

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Humana reviews

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Like getting paid to go to prison every day

Worked there - left due to horrible benefits

Humana has been a breath of fresh air!

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