Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)
avatar

Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
1.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a job with pay. 401K is generous if you can afford to fund it.

Cons

Health insurance for employees are all high deductible plans, quite unaffordable for most new hires without second household income. Most employees are afraid to take time off in fear of management targeting. I left over a year ago and am still the target of criticism and blame on weekly conference calls (at least monthly) as the reason for low plan performance - not horrible Customer Service or plan benefits designed by computers, not people. My management acted like spoiled vindictive frat boys vs insurance professionals. Medicare sales teams have NO moral compass. Medicare Customer Service less than that. Employees and Members are treated like an inconvenience of doing business. Humana knows everything and is responsible for nothing - and yet in some markets they have the lowest rated plans others, the highest. Everything negative is blamed on exiting employees and un-informed members. Positives are the wisdom of management.

4.0
May 26, 2014

Telesales Specialist

Recommend
CEO approval
Business Outlook

Pros

Commission based with decent Base pay.Great culture.

Cons

Time off during end of the year/holidays is really hard to get. Wanted to move in to management positions but it was just the telesales position available in Phoenix. That was the only reason for me to leave.

5.0
May 24, 2014

excellent job opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opportunities to grow, good benefits

Cons

there is not enough training

Viewing 7024 - 7026 of 7,619 Reviews

Glassdoor has 8,250 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.