Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)
avatar

Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Not a very good place to work if you have a family. They expect you to follow their rules no matter how illegal they are, especially the work hours. Mandatory overtime work hours no excuses, I've seen them offer gift certificates to employee to have them work their regular 8 hours and the 2 hours overtime, go home and come back to work till 12 midnight (Order Entry Dept Cinti, OH Springdale). Management is very unprofessional, how they speak to you, their demeanor. Watch those breaks 15 mins and lunch 30 mins and you've been sitting at a computer for 3 to 4 hours!

Cons

The insurance that's offered to employees is the worst I've seen for a healthcare insurance company. This company is money driven and that's their bottom line. I worked in OE-Data entry the lowest job you could have their, but the most important one when you think frontline we're the first to see the scripts come through, yet we have no support. We're pushing through hundreds of prescription orders HOURLY, but the expectations do not match what you have to deal with performing this job. The computer system is horrible and the OE personnel is expected to meet or exceed unreachable goals.

4.0
Apr 20, 2014

Great Company for Healthcare and Medicare

Recommend
CEO approval
Business Outlook

Pros

Great employee interaction and personnel have a lot of longevity. Humana puts forth a great effort to keep employees involved in its goals.

Cons

Company has grown through a great many mergers. Still struggling to get expansion needed in Western US.

2.0
Apr 15, 2014

Good stepping stone, but not a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Humana has great products and are ahead of the curve with Wellness Capabilities, so its a great place to begin your career in health insurance. They support more flexible work schedules. They approach business in a team model, which provides more support and interaction among co-workers. HumanaVitality is a great program and a huge perk for employees.

Cons

They do not take care of their employees. The benefits are not good for a health insurance company. Your development track depends on who likes you in Management and not your talents and contributions. They are not good at communicating internally and that can cause frustration and inefficiencies in your job. Management does not seem very supportive or understanding of the people in the day to day positions.

Viewing 7057 - 7059 of 7,619 Reviews

Glassdoor has 8,250 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.