Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,250 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 838 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 564 reviews)); "The ability to work from home is a great plus" ((in 481 reviews)); "Good work life balance which is great" ((in 292 reviews)); "Great people and job flexibility" ((in 265 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 142 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 116 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 111 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,619 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

3.0

Mar 4, 2015

Always something new to learn in this fast, changing industry. 30% travel in my contracting position.

Physician contracting specialist

Recommend

CEO approval

Business Outlook

Pros

Great compensation, work week split up with a few work at home days

Cons

Lack of organization within the software we use daily, lack of structure/ policies in learning the new health laws

2.0

Mar 4, 2015

From a software development perspective, Humana has significant technical debt and self-imposed regulatory impediments.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Deep pockets and strong growth Caring, progressive atmosphere Strong leadership

Cons

Innovation at Humana is next to impossible, due to backwards security policies Everything IT related moves very slowly The health benefits are not right for everyone, they are high-deductible plans which are not well understood by providers in the Boston area

3.0

Feb 25, 2015

Ready to move upward.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a stable company; the corporate people are really happy :)

Cons

Our health insurance is hard for me to afford for my family; Holidays can be challenging to split with small teams; they pushed us out of the office to work at home then quit paying for our internet, etc.

Viewing 7108 - 7110 of 7,619 Reviews

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Humana reviews

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Always something new to learn in this fast, changing industry. 30% travel in my contracting position.

From a software development perspective, Humana has significant technical debt and self-imposed regulatory impediments.

Ready to move upward.

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