Humana reviews

3.6

61% would recommend to a friend

(7,615 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
4.0
Mar 18, 2013

One year and Done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very well known in the community

Cons

Not a lot of room for improvement

3.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

I was able to help people with their insurance issues. I did this by providing education and guidance. They are a large company and have a lot of opportunities once hired.

Cons

They are very shiny on the outside but not so sweet on the inside. They have a very cookie cutter image and don't respond well to those who do not fit into that mold. Advancement becomes difficult. The benefits are terrible considering they are an insurance company. Internal customer service is borderline rude and often not very helpful. As employees, we are expected to go above and beyond to offer the ultimate customer service experience but as the consumer that is far from what happens.

4.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Endless job ladder to climb. Work at home opportunities. Good pay, awesome coworkers. Flexible schedule

Cons

random layoffs. Constant management changes. Pricey insurance packages. Minimal raises. Horrible traffic downtown.

Viewing 7255 - 7257 of 7,615 Reviews

Glassdoor has 8,246 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.