Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,240 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 839 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 546 reviews)); "It was good being able to work from home." ((in 467 reviews)); "Good work life balance which is great" ((in 298 reviews)); "Great people and lots of energy" ((in 270 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 141 reviews)); "Constant reorganization and layoffs." ((in 127 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 92 reviews)); "Long Hours during the busy season and not enough hours outside of the busy season." ((in 72 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,610 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Jul 20, 2011

Good Work/Life Balance, Poor Pay/Benefits

Business consultant

Recommend

CEO approval

Business Outlook

Pros

* 23 PTO days to start (29 after 10 years) * Some flexibility to work remotely (on my team, at least) * Work/life balance is good (regular 9-5 hours, at least on my team) * Great 401(k) matching program * Emphasis on promotion from within

Cons

* Health coverage plan is extremely poor (high-deductible, although there is an HSA matching contribution plan) * Raises are extremely rare (i.e. factoring in inflation, the longer you work here, the less you make) * Promotions seem few and far between * Siloed departments and functional areas (very little integration; sense of separateness even at the same location) * Many managers lack competency for their levels (they were promoted from call rep positions during Humana's growth in the past 10 years) * Diversity is limited (given lip service but not much more) * Gym is NOT free and has very limited hours * Cafeteria is expensive and of mediocre quality

4.0

Jul 20, 2011

So far, I've had a great experience with Humana

Information specialist

Recommend

CEO approval

Business Outlook

Pros

The best reason to work for Humana is you have no fair of lay off, and the pay is good.

Cons

The Tampa office is made up of clicks, and if you are not part of the click, opportunities are not given to you.

3.0

Jul 19, 2011

Ok

Project manager

Recommend

CEO approval

Business Outlook

Pros

- Depending on the department that you work in, management can be very flexible about your work arrangements (work from home, etc.) - Family friendly envirionment - Cheap to live in Louisville - Suprising, great ethnic restaurants (wide range of food- indian, ethiopian, french, cuban, etc.) - Good pay- especially if recruited from out of town - For the most part, friendly people

Cons

- Difficult to find leadership opportunities since there is not a lot of movement amongst upper management (ex. Directors, VP). As a result, most movements are lateral. -Do not always find the most competent people working in roles- placement very heavily dependent on who you know. -If you are from out of town, the singles life here is disappointing. People get married and have families pretty young here (early to mid 20s). -Small town envirionment which can seem very cliquish if you are from out of town- circles here are very dependent on the neighborhoods you grew up in and the high school (yes high schoool) that you went to, regardless of your age. The cliques spill over into the work envirionment. Hence, you do not always find the most competent people working in the various roles across the company. - Unable to retain talent that it recruits from out of state. Those who tend to stay at the company are those who are either from Louisville or its surrounding areas, or have married someone from Louisville. if you are not from here, it can feel like you are living in a bubble.

Viewing 7432 - 7434 of 7,610 Reviews

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Jobs at Humana

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Administrative Assistant III (Executive)

Medical Coding Auditor

Administrative Assistant III (Executive)

Humana

Humana reviews

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Reviews by job title

Good Work/Life Balance, Poor Pay/Benefits

So far, I've had a great experience with Humana

Ok

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