Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
3.0
Sep 20, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a challenging place to work -- with interesting assignments and and cutting edge leadership.

Cons

Culturally, it is trapped in the 80s. The dress code needs to change to business casual for all campuses.

2.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Humana pays very competitively compared to other insurance companies or even other customer service jobs. The training was adequate and the work environment was suitable. Generally team members were fun to be around. Humana was very up-front with its expectations from employees.

Cons

The benefits, while cheap, were not what I expect from an insurance company. The only options are high deductible plans, which do not work well with some people. Advancement is mostly lateral, and favors time invested with the company over actual skill/production. I was there two years and found it extremely challenging to move up. Communication from leadership about changes in procedures is often counter-intuitive and it is difficult to get questions about it answered. Sometimes they "forget" to tell you very important things about changes in the company. Managerial quality varies greatly within departments. The sick policy is draconian, forcing you to be written up regardless of if you have a valid doctor's excuse or not. I saw one representative who was written up for having an emergency surgery.

3.0
Aug 31, 2009
Recommend
CEO approval
Business Outlook

Pros

I like Case Management Work, I can either work from home or in the office. I like my co-wprkers. Three weeks vacation upon hire.

Cons

If you are looking for a good Health Insurance Plan, you will not receive at Humana. I have been with the company a little while. We use to have good Health Insurance beneifts. We had a traditional PPO. Now we are forced to select 3 options of High Deductible. If you are carrying your family as I am, the cost is HORRIBLE! I am Case Managing Employer Groups with the old traditional PPO and it pisses me off, we are no longer able to have that same plan. I use to give 150%, to see that things got done on time and put in efforts far beyond the normal. NO LONGER! If Humana thinks so little of employees that we have to now take the CRAP Plan, then, I am going home at 5pm and NOT starting untill the normal start time. Before it was a a Great commitment on my part to Humana. NOW it's just a J-O-B. The other thing is you go to two Summits a year, For me it's o big deal, I live near the summit site. But Humana spends Hugh amounts of money, flying, and paying for rental cars and rooms carting thousands of employees around vaious parts of the country. Nothing is gained from an employee persepctive, except falling behind on work. It usually is a bunch of people running around Drunk playing stuipd bonding games. Really, Humana should save the money.

Viewing 7549 - 7551 of 7,607 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.