Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

the pay is good and they provided me with training to get applicable licensing, and paid the associated fees to do so. initially I was proud to be a part of the company, but their products have decreased while their prices have exponentially increased, leaving customers alienated and bitter, and looking elsewhere for better offers. There was a time I really believed in the promises, but it is now hard for me to speak highly of the company when they are heading down a path I so disagree with.

Cons

The managers huddle in shared incompetence, afraid to allow any one with logic and reasoning skills into a position of authority, since it will then reflect back on how much more poorly the existing management staff performs.

3.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Louisville is a great medium size city to work in with low cost of living. Humana has a huge presence here. There are several graduate schools within 5 miles of most offices. Hours are not too long in the 40-50 a week range. Enjoy all the people that work at this company, make the day go faster.

Cons

Healthcare field, pay seems a little low for years of experience. Getting hired at this company is proably the worst I have seen. Expect to post a resume and maybe here something back in 6 months if you are the person hired. Everyone has a horror story getting hired.

4.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are by far the lowest cost out there, Excellent management team that consistently provides feedback, Merit-based pay increases not only at review time, Willing to listen to any suggestion, Very easy measurable information to know where you rank with your fellow employees,

Cons

Not all practices well explained why we do what we do, Some conflicting news regarding changes to procedure, Training is not adequate for the job needs - basics are still learned well after training is over -items that are necessary for success and compliance in the job, Lack of solid follow-up for consistent performances from the other call center that does our same job despite their claims of "calibration", Occasionally feeling that giving 50% will still get the same results as giving 100% when it is clear that others are not doing their job as well, Some promotions questionable

Viewing 7567 - 7569 of 7,607 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.