Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,236 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 847 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 541 reviews)); "Good hours and work from home" ((in 477 reviews)); "Great people and money for the work" ((in 274 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 202 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 151 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 123 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 109 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What Humana locations have received the highest employee ratings?

Boca Raton , Tulsa , Baton Rouge , Richmond , Charleston , Shreveport , Washington , San Juan , Lancaster , Fort Worth

Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Dec 20, 2008

Stable in these economic times.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable in these economic times. Difficult advancement and salary review structure. Some "click" issues in middle management. Senior management has talent and vision that can be lost in mid management translation. Mid management tends to create complexities that slow processes, build barriers to creativity and in other ways "mask" the pool of talent beneath them. Managers should embrace talented staff, reaping the benefits of that talent, after all..., it makes them look good. Stable in these economic times. Difficult advancement and salary review structure. With difiicult economy provides some stability, builds reume skills and pays the bills...only just barely., not much advancement for the masses.

Cons

Difficult advancement and salary review structure. Some "click" issues in middle management. Senior management has talent and vision that can be lost in mid management translation. Mid management tends to create complexities that slow processes, build barriers to creativity and in other ways "mask" the pool of talent beneath them. Managers should embrace talented staff, reaping the benefits of that talent, after all..., it makes them look good. Stable in these economic times. Difficult advancement and salary review structure. With difiicult economy provides some stability, builds reume skills and pays the bills...only just barely., not much advancement for the masses.

2.0

Dec 16, 2008

Good Company Needs to Redesign Promotion/Compensation/Recognition/Feedback

Financial consultant

Recommend

CEO approval

Business Outlook

Pros

This company has excellent health benefits and it leading edge when it comes to keeping down members health insurance costs. This company is very innovative. This company makes a huge difference in the community especially the Humana Foundation. It has a lot of growth opportunity and could really be one of the biggest health insurance companies around, especially one that people want to do business with. They do recruit good talent and I've never worked with someone I really didn't like. Most employees are friendly. Within departments, there is a lot of teamwork. I think this company could really go somewhere.

Cons

This company does not promote within well and they certainly don't compensate their best performers well. There have been many times when I know an external candidate would get offered a far greater amount of money than what they have offered the internal candidate. Some management has a hard time communicating and making you feel good about your job. They don't fire people when they need to. There is a lack of communication and team work between departments and you often feel like you don't know who to go to for something. There date resources could be better and more technological.

2.0

Dec 15, 2008

Eight hours of no work is supposedly better than a few hours of hard work.

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Humana is the largest employer in the Louisville area. If you would like to have a fairly normal schedule and move up in a large organization then Humana is a good place. If you put in your time, you will be moved up and compensated nicely.

Cons

There is very little recognition for talent. As a talented young person, it will probably be difficult to remain at Humana for an extended period of time. My skill level passes my compensation in every new venture, and it there is very little mobility withing each department. In order to move up and get compensated for your ability, you must move and find another department in the company.

Viewing 7576 - 7578 of 7,607 Reviews

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Medical Coding Auditor

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Stable in these economic times.

Good Company Needs to Redesign Promotion/Compensation/Recognition/Feedback

Eight hours of no work is supposedly better than a few hours of hard work.

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