Humana reviews

In my experience I found that hidden behind the beautiful words of the company values and mission is a culture which is fairly toxic. There is a lack of respect and an air of condescension from above toward employees in this position. There is little tolerance for any feedback contrary to the "company line." There is lack of respect toward clients and arguably unethical behavior toward clients. For a company employing around 10,000 nurses they aren't doing a whole lot for the nursing profession. At a time when nurses are being asked to further their education and invest more in personal development this company does not compensate for it. The company does not understand the difference between work satisfaction and work compensation. Those are two different things. There is a high turnover rate and it appears to be by design. However, my experience was mostly limited to the Humana at Home division which was somewhat isolated from the company as a whole. This brings up movement within the company. It is difficult to move from one area to another; often internal employees applied from within with no success and when applying externally were able to make the move or get an interview for posted positions. Ultimately, the day to day environment and limited raises in salary outweighed the benefits and I resigned of my own accord.

Incompetent management (not leaders, there are none) that change processes often with no plan on how to implement or insight into how to streamline in an efficient manner. Nothing makes sense and what you are doing today is likely not what you’ll be doing tomorrow. There was a complete destruction of our processes with no training until late afternoon the day before implementation. They just play with our work in a Fly By The Seat of Your Pants structure giving no thought to how this affects us or our customers. We constantly live in fear of RIF. Upper management is clueless in their ivory tower, lower management is tone deaf and checked out. There is no Leadership, there is only Chaos. The company is amazingly good with gaslighting and telling you nothing has changed. They push people out only to turn around and re-hire and the cycle continues while they deny what they’re doing. This is not a company who cares about their employees or their customers. They send out a Survey every year and then withhold the results and ignore feedback. They are heavily invested into AI with full intention to replace human staff with AI.