Management is clearly in self-protection mode and will sacrifice anyone to prove themselves right or buy themselves more time to "fix" problems of their own making.
Too little promotion from within - many managers are coming over from Chase and they're bringing friends along and creating various sub-cultures that are not compatible with Huntington's stated values.
Some of HR has been out-sourced. What's left of non-out-sourced HR is spread incredibly thin, so it becomes easy for management to participate in bullying behaviors that will never be addressed as HR can only take time to address actual legal or regulatory violation.
Training beyond regulatory requirements and very basic skills will be nonexistent in most areas. Most of the time, that training will be computer-based. Some managers will actually provide colleagues with answer-keys to get colleagues back to work "faster" instead of stressing the importance of learning materials.
Colleagues are given internal policies to follow that are not consistent with external commercials and branding that are presented to customers, which puts individuals at odds. Mangers are then able to override colleagues, further alienating the customer/colleague relationship.
