Hyatt reviews

3.9

73% would recommend to a friend

(6,983 total reviews)
avatar

Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

upper senior management is great, new and clean property, bike to work scheme is amazing

Cons

You see managers doing anything and getting away with it. theft, sneaking people in, lying, gossiping, bullying, and this is coming from people who have been there for years, and it goes unresolved even after reporting it. Some people are coming there hoping to build a future; please do not drive them to regret their career choice.

3.0
Jul 15, 2026

Alright!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee in the lobby

Cons

Unsteady hours and rotating shifts

Viewing 1 - 3 of 6,983 Reviews

Glassdoor has 8,108 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.