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Hyland

Engaged Employer

Hyland reviews

3.7

62% would recommend to a friend

(1,495 total reviews)
avatar

Jitesh S. Ghai

61% approve of CEO

55% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
May 23, 2026

Quiet Firing Is Real

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

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Hyland Response
1mo
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
2.0
Jan 25, 2026

HR is toxic

Human resources
Recommend
CEO approval
Business Outlook

Pros

• Strong foundational culture in many teams—colleagues are generally collaborative, supportive, and genuinely care about doing good work. • Solid benefits package and reasonable work-life balance for most roles (remote/hybrid options help a lot). • The core business (content services/tech) has real value, and many non-HR departments still feel stable and mission-driven.

Cons

• Experienced day-to-day HR staff (the ones who know the business and support employees best) are being pushed out or sidelined while more senior-level hires come in, leading to major knowledge gaps, slower response times, and reduced service quality to the broader company. • Employee frustration is high because so much time is spent explaining unclear decisions or managing fallout from leadership ambiguity rather than focusing on meaningful work. Previous feedback (surveys, conversations) hasn’t led to real change, eroding trust. • Burnout and quiet quitting are increasing; good people are leaving or actively looking, which risks bigger problems for retention and company support functions if not addressed.

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Hyland Response
5mo
Thank you for taking the time to share your detailed feedback. We appreciate your recognition of the strong culture and collaboration that exist across our teams. As our organization has evolved, we’ve made changes within HR and other functions to best align with the needs of a growing, global business. We recognize that transitions can create challenges, and we remain focused on ensuring teams have the right support, clarity and resources to operate effectively. Leadership accountability, trust and continuous improvement are priorities for us, and feedback like yours helps inform that work. We appreciate the time you invested and the contributions you made at Hyland, and we wish you continued success moving forward. - Hyland HR Team
1.0
Jan 14, 2026

Confusing Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home option and support for women employees

Cons

Hyland is in the middle of a difficult transition as it pushes its Content Innovation Cloud (CIC) and AI strategy, but leadership direction often feels unclear and reactive. There is strong pressure to sell and promote CIC, even when internal alignment, product readiness, and enablement are still catching up. Day-to-day work is slowed by heavy bureaucracy and legacy ways of operating, making it hard to move quickly or deliver a modern SaaS experience. While there are talented people and ambitious goals, the gap between leadership vision and execution creates a frustrating environment for teams trying to drive real change.

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Hyland Response
6mo
Thank you for taking the time to share your perspective. We understand that change at this scale can create moments of uncertainty. We’re committed to strengthening clarity, alignment and execution as we modernize our products, processes and ways of working. While transformation takes time, we’re confident in the direction we’re headed and remain focused on supporting our employees and customers through this journey. We appreciate the dedication of our teams as we continue building a strong foundation for long-term success. - Hyland HR Team
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Glassdoor has 1,651 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.