Pros
- Great solutions portfolio - Decent perks (profit sharing, sabbatical and extra days, after 5 years) - Onboarding programs, from new employees to managers - Internal promotions - Internal coaching program - Customer Success Org., before it got hit by the current restructuring...
Cons
- Roadblocks: Hyland is notoriously hard to do business with, internally and externally - Internal competition between Healthcare and Commercial orgs. - Lack of alignment between Renewals and Customer Success orgs. - Isolated Product Management: lack of customer-facing product material - Customer-driven initiatives come from the bottom up, rather than top down - Lack of vision/strategy around Alfresco and Nuxeo, after the takeover - Overall company vision/strategy unclear, at best - Poor execution (a consequence of the above?...) - +1,000 employees in 2022 v 1,000 removed in 2023: too much wasted talent - Silos: leadership promises eradication, thanks to 300 managers removal - Thoma Bravo calls the shots! Some leaders are disconnected and lacking empathy...
