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Hyperwallet

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Hyperwallet reviews

3.2

48% would recommend to a friend

(88 total reviews)
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Brent Warrington

33% approve of CEO

53% positive business outlook

Hyperwallet has an employee rating of 3.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperwallet employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

88 reviews
3.0
May 16, 2017

Growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing in the marketplace and eager to grow its customer base and product offering

Cons

Management is not engaged with associates. No ability to grow in the company.

2.0
Apr 22, 2017

It was good but things changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool events such ski trip in winter and BBQ in summer The company is growing fast Casual dress code, sandals and shorts in summer are allowed

Cons

Priorities shifting weekly Poor communication between departments Bad work-life balance, many employees leaving due to long extra unpaid hours Downtown office is too small and stinks. Office location is also bad, often there's vomit in the front door or homeless people blocking the entrance

1.0
Feb 11, 2017

Csr

Recommend
CEO approval
Business Outlook

Pros

People are friendly, training is extensive and system is very easy - it is hard not to understand it. You would really need to be an intellectual moron if you do not get the "platforms". *Pay is quite good, they pay over time and there is a lot of opportunities to earn more money due to a lot of over time. *Bonuses *Free coffee. *Events, which are boring in my opinion but a lot of people participate - I guess it depends on the person - if your life circles around work, then you will definitely enjoy (not my thing though)

Cons

*Long hours of work, including weekends plus call centre is switching to 24/7 and rotating shifts. *Unnecessary 1 hour lunch break which is scheduled for the needs of call centre, without taking into consideration needs of employee. *A lot of changes about which CSR department usually gets to know the last *Management hired from without (which is really terrible) - they do bring their new ideas but they do not know anything about the company - very chaotic and useless. *Some upper level management seem to just be there... ppl tend not to even know the role of this person. *If you are not friends with other departaments and their managers, you can forget about being promoted. *There is no standard rules and answers - one team leader will teach you to deal with problem in one way and the other team leader has totally different approach and technic, which is very confusing. *Some team leaders very lazy.

Viewing 52 - 54 of 88 Reviews

Glassdoor has 88 Hyperwallet reviews submitted anonymously by Hyperwallet employees. Read employee reviews and ratings on Glassdoor to decide if Hyperwallet is right for you.