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IAT Insurance Group

Engaged Employer

IAT Insurance Group reviews

4.2

78% would recommend to a friend

(294 total reviews)
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William Cunningham

82% approve of CEO

84% positive business outlook

IAT Insurance Group has an employee rating of 4.2 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IAT Insurance Group employee rating is 20% above average for employers within the Insurance industry (3.5 stars).

Reviews by job title

294 reviews
2.0
Jul 17, 2018

Does not pay well

Recommend
CEO approval
Business Outlook

Pros

Talented coworkers Engaged CEO 401k match

Cons

Low pay Can’t work from home No growth potential 2% annual increase

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IAT Insurance Group Response
7y
We are a firm believer in compensating our employees fairly for their efforts. Many of our incentives are exclusive to non-executive IAT employees and our pay for performance model rewards individuals who go the extra mile. We paid our largest bonus pool (excluding the executive team) for the 2017 performance year and 94% of employees received a bonus. This was in addition to the $3,000 tax plan bonus paid to every non-executive employee in January. We also have published career paths and skill training opportunities to support them. More than 70 of our employees have received career advancement opportunities already in 2018. In addition, the work-life balance of our employees is incredibly important to us, which is why we do offer the opportunity to work from home in certain circumstances at the discretion of managers. However, we also believe that having a presence in the office makes our employees more connected to one another and our goals. I encourage you to share your concerns with your manager during your mid-year review this month, and also to share your desire to grow. Thank you for taking the time to provide your feedback. Alisa Miller, Chief Human Resources Officer
4.0
Jun 16, 2018

Great co-workers; difficult clients

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I heard the work environment used to be difficult before I was hired, but I have only known co-workers who were open and willing to help. They make the job a lot easier.

Cons

I often have hostile conversations over the phone with claimants and sometimes insureds. That is never a fun experience.

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IAT Insurance Group Response
7y
The nature of insurance means we often work with people during very stressful times in their lives. It’s critical to use empathy and understanding during the claims process. We recently provided skills training workshops to help claims staff approach conversations with empathy and understanding. We hope you found these workshops resourceful. It’s great to hear that you work on a collaborative team. We encourage you to discuss your challenges with your manager to strategize on solutions. Thank you for sharing your thoughts. Alisa Miller, Chief Human Resources Officer
5.0
Jun 14, 2018

IAT is a great place to work

Recommend
CEO approval
Business Outlook

Pros

-Great leadership at the top that is guiding the company in the right direction -Very responsive to employee feedback and encourages open communication -Top notch benefits plan -Fun/communicative work atmosphere that is reliant on teamwork

Cons

-Technology/systems need improvement, but are being actively worked on.

Viewing 235 - 237 of 294 Reviews

Glassdoor has 308 IAT Insurance Group reviews submitted anonymously by IAT Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if IAT Insurance Group is right for you.