IBM reviews

3.9

78% would recommend to a friend

(107,138 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Big company, slow work environment, casual and laidback. Decent compensation, and they generally have good benefits. You can access education, if you need to, and they might support your career development if you're one of the favored employees.

Cons

Lots. The company is squeezing the lifeforce out of their US employees by outsourcing whatever they can overseas. Some organizations in IBM still maintain decent work life balance, and it also depends on your role within the company, but that balance is going away with added pressure to be more productive with less headcount. Before my time there was over, I was working 60-80 hrs. a week. The management in my department was clueless and had no idea how to load balance the workload or skill sets. They just absolutely SUCKED! And most of the senior engineers there just sucked. They couldn't figure out how to fix a bug if it costed them their lives. It made the workload even more unbearable since you had to make up for the slack in skills. Also, IBM's upper management has been cutting their U.S. expenses to the bone. There is never any money to do anything there. This has been going on since 2000, and I suspect it will get worse with time. With less money, expect less employees and more work.

1.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

The best part of working for IBM is some employees have the option to work at home.

Cons

There is absolutely no respect for the individual. Sr. management could not care less about the employees. They are on a mission to move work offshore to India and China, and get rid of as many U.S. employees as they can. They are even forcing the U.S. employees to train their replacements. Then, employees with 20+ years and excellent reviews are thrown out like yesterday's trash. These are not low level employees -- we are talking about senior professionals in IT, finance, etc., who are highly educated and high performing employees.

4.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

For a large company with over 330,000 employees, IBM does many things right as an employer. They pay competitively and have a solid benefits package. They have a great internal training program for things like management and project management. They delegate much of the human resources (HR) responsibilities to the first-line managers, so that key HR decisions are being made by those with the most knowledge about the employee instead of by HR representatives who couldn't pick the employee out of a line-up. They have a strong mentoring program (people who say they don't have a strong mentoring program probably weren't willing to put in the effort and time necessary to make those mentoring relationships fruitful). IBM is large enough that employees can have multiple careers without ever changing companies or having to rollover their 401k.

Cons

Anytime there is a large number of people, communications become harder. Project managers or engineers might think about the number of communication channels, which is n(n-1)/2 where n = number of stakeholders (Ref: PMBOK, 3rd ed.). For 330,000 employees, that means IBM has 54.4 billion communication channels. Obviously that is difficult to manage and work within. Recognizing that there is an inherent challenge in the liquidity of knowledge and information can help employees find ways to solve those problems, such as developing wikis for small teams. The other downside to having that many employees means that every time the company spends $3 on each employee, you just spent $1 million. Many employees don't understand this problem, and instead complain about only receiving free ice cream in the cafeteria after project milestone is reached when their cousin at the unprofitable, but well funded, start-up is getting free coffee and soda every day.

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