IBM reviews

3.9

78% would recommend to a friend

(107,128 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

107K reviews
2.0
Nov 4, 2023
Recommend
CEO approval
Business Outlook

Pros

IBM has a low bar for hiring engineers, so if you're having trouble finding an SWE job at GAFA you can probably get one at IBM (once the job market opens up again).

Cons

IBM used to be famous for putting its employees first. When I joined, I was told about how good the benefits were, and how IBM was a "family." In the past few years, that philosophy has been discarded. Every few months upper management makes sweeping policy changes, with no employee input, that significantly hurt US employees. When employees react en masse with concern, alarm, and constructive feedback, they ignore or gaslight us, or commit the strawman fallacy by mischaracterizing employees' concerns and then dismissing them. For example, in November 2023 (right after the employee engagement survey concluded), the did away with 401k matching, replacing it with a novel financial vehicle called an "RBA" with much lower yields, and tried to spin it as a good thing for us. Based on publicly available information, I'm estimating that this will probably save IBM at least $100M over the next decade in US benefits payouts. It also means IBM holds our retirement money, rather than the employee. IBM simply does not care about retaining talent right now -- if you are a senior or well-paid employee in the US, they see you as an expense, and they're showing you the door.

2.0
Apr 14, 2017

Slow-motion train wreck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bright, passionate (but beleagured) workforce. Good, though continually reduced benefits. Flexiblity and W/L balance *if* you work within a good org.

Cons

Continued layoffs, disrespectful and/or oblivious leadership, unrealistic and unattainable goals underpinned with the overt threat of job security, disempowerment of rank-and-file and first-line mgmt, continued hiring freezes (for everyone except executives who seem to be hired by the truckload), reactive coupled with stagnant thinking, "agile" workspaces (where *no* thinking actually happens), competing divisions who are supposedly focused on the same goal, too focused on lowering costs instead of focusing on improving products and services, focus on "minimally viable products" that are never enhanced beyond "minimally viable"

1.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I can not think of any long term pros. The honey moon phase will be nice. You'll be wined and dined and promised the world but those are empty promises.

Cons

Low compensation based on the degree you were able to afford not talent, lack of direction in leadership, false promises to get you through the door, technology is of very low quality or mis represented to press and outside organizations and very young immature new hires. Feels like a college dorm room a lot of times. In the beginning you'll get a phone a call and you'll hear a lot about how IBM Design "will change the world". You'll work on projects "that will change the world". Unfortunately, this will not be the case. There is a lengthy 3 month processes called design camp. It is to prepare you for what is like to work at IBM, it is not. It is for those coming directly out of college who have 0 work experience but have somehow gotten through the hiring process and need some type of real world experience. This creates chaos amongst those who have 1-2+ years of experience coming to IBM. There are dedicated recruiters to help find the 1,000+ designers they plan to hire but they bring in the new hires (those are the college students) to also help. They are now judging, commenting and deciding the fates of potential candidates that they are clearly not qualified to do. Immature remarks and fear of working with individuals who are more skillful and qualified make it so great candidates are over looked and passed on. Lots of MFA candidates with no prior job experience just one degree obtained after another. You'll be promised the world and receive very little. When being deployed to your project your told by leadership that "hours, even days! went into the process". The process is bias, haphazard and is never explained to you in the least. Nothing about your skill set being a match or what the logic was behind it. If your lucky you'll work on Watson. Not because it's a good project but it makes it easier to speak about to others outside the company because of the press and name recognition. 80% of the designers in Austin are trying to maneuver their way to that team because they have 0 interest in their current project. The Watson tech is weak and not artificial intelligence as it is often described. It does have some advantages and in some ways could be very powerful but there is no magic behind it, not a super computer there are no such things as super computers. Leadership running Watson is weak and unpredictable. Pitching tech to potential clients and partners that does not exist and is years possibly even decades from being a potential working product. Even going to the extent as to lie about whether or not a product is actually using a Watson service. It is unfortunate that IBM Design has glossed over so much of what IBM company culture is like. Once your in the door and have your sign on bonus you hear how this is a "long term mission", "the road will be tough". Any good designer has no problem working hard but reaching for an impossible goal is demoralizing. The GM of IBM Design will tell you "how they will write books about the success or failure of IBM Design one day". I'm sure they will write a book about this one day. I have an idea which one it will be.

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