ICF Senior ServiceNow Developer reviews

3.8

50% would recommend to a friend

(7 total reviews)
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John Wasson

61% approve of CEO

62% positive business outlook

Reviews by job title

7 reviews
4.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team dynamic.. or it can be depending on project

Cons

Confusing promotion process. Goals are really annoying for me

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ICF Response
3y
Thank you for your feedback! It’s great to hear you find ICF a good place to work with a great team dynamic. Negotiating the compensation package you desire is not easy. ICF annually audits its salaries and compensation against other industries to ensure they are fair and competitive. We invest in total compensation—including wellbeing, employee experience, and learning. If you're still not satisfied and would like to seek additional compensation, prepare for an impact conversation with your manager to discuss what's needed to get you there. Impact conversations are a great opportunity to get clarification about our promotion process and discuss goals with your manager. Goals help us focus on what matters and invest our time and energy in the projects that will have the most impact. If your goals are not aligned with your business priorities and career aspirations, you can revise them throughout the year. - KZ
5.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Recognize Hardwork, Good benefits, High tier ServiceNow developer

Cons

Hard to take time off with Agile development model.

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ICF Response
3y
Thank you for taking the time to write this review. We are happy to hear you feel your hard work has been recognized. We strive to create an environment where people feel they have balance in their work life no matter what work model they are working from. If employees feel those boundaries are not respected or are being broken, we encourage you to discuss prioritization with your manager. -AP
4.0
Mar 3, 2022

Good company, work-life balance

Recommend
CEO approval
Business Outlook

Pros

- Their overall culture and values are intuitive and focused on practices that actually make a positive difference with business outcomes. - ICF does a lot of contracting with U.S. Federal customers, this allows for a nice work-life balance since most of their government contracts are fixed-price. You are rarely expected to work more than 40 hours, if ever.

Cons

- Not every division and team in the company follows the mindset and practices laid out in their culture/values/mission statements. - They do not pay the highest salaries compared to other contracting companies. (They are transparent about this.) - They are willing to make drastic salary increases to hire new people while being incredibly resistant to giving current, high-performing employees proportionate raises. This creates an environment where the high-performing employees often leave to seek other opportunities and some new employees are paid way more than they are worth, and often have to be demoted or let go. (Or worse, they keep them on and just continue paying them way more than their more valuable coworkers.) - They put a lot of focus on winning contracts to the point it distracts from making sure they have the staffing and resources to actually deliver the best outcomes for those contracts. I believe this may turn out to be a major compromise over the next 5-10+ years.

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