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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,305 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      3.0
      May 23, 2012

      It's probably on the better end of a big CRO experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Competetive Salary. Really nice coworkers. Good equipment for home-based employees. In terms of what a lot of the big CROs offer, I think ICON is probably the best in terms of benefits. I haven't found anyone that can beat it.

      Cons

      Typically CRO cons - lots of travel, tough expectations, demanding sponsors. No cell phone or phone stipen for travelling CRAs makes life difficult. I think your experience here really depends on the study/sponsor teams. I work with two different teams and find one to be a pleasant experience and the other has me in tears of frustration. They are also transitioning from a mid-size to large-size CRO in a tough economy and I know at least the CRAs are feeling that squeeze. But it's not unreasonable compared to other CROs. The technology, especially CTMS, is really not efficient or modern. Big improvements to be made here. Difficult to get promoted. Doesn't really have a culture.

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      ReviewsICON reviews

      Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.