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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,305 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      5K reviews
      1.0
      Feb 19, 2012

      I don't recognize the company culture anymore

      Senior cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teams, wonderful CRAs, some of the managers are helpful and understanding.

      Cons

      CRAs are beaten down. Favoritism in hiring practices, culture of fear of retaliation. Most employees quietly grumble about work environment. poor work/life balance. No raises, promotions. The company tends to hire externally instead of promoting internally. CRAs are treated as an expendable resource. I've been with this CRO for almost a decade, and I cannot recognize the company anymore.

      3.0
      Feb 1, 2012

      Icon is a great place to work if you can get among the in crowd or with the coo management group.

      Clinical research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are outstanding. Flex Fridays are a plus. Computer equipment provided is very good. Gym in building. Very supportive of female needs.

      Cons

      Management shows favoritism. Very slow with promotions. Some assistants have higher science degrees then management. The pay is way less than other companies. Head management go and come as pleased. Take their computers remotely to the beauty shop or to the chiropractor.

      Viewing 5257 - 5259 of 5,305 Reviews
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      Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.