Is ICON a good company to work for as a Project Manager - Clinical Operations?

Project Manager - Clinical Operations professionals working at ICON have rated their employer with 3.5 out of 5 stars in 218 Glassdoor reviews. This is an average score with the overall rating of ICON employees being 3.5 out of 5 stars. Search open Project Manager - Clinical Operations Jobs at ICON now and start preparing for your job interview by browsing frequently asked Project Manager - Clinical Operations interview questions at ICON .

Does ICON pay Project Manager - Clinical Operations employees well?

Project Manager - Clinical Operations professionals rate their compensation and benefits at ICON with 3.5 out of 5 stars based on 218 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Project Manager - Clinical Operations salaries at ICON.

What are the top reviewed jobs at ICON?

Clinical Research Associate (237) , Project Manager (192) , Clinical Trial Assistant (CTA) (181) , Senior CRA (181) , CRA I (162) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (61) , CRA II (56) , Clinical Research Associate II (55)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 362 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 237 reviews)); "Great team work and I feel like I can talk comfortably around everyone I work with" ((in 165 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 149 reviews)); "Great colleagues and FM very supportive." ((in 131 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 221 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 213 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 183 reviews)); "Low pay and highly reliant on client investments" ((in 169 reviews)); "Very heavy workload and they are doing lots of layoffs to long term loyal employees in the US and Canada then re" ((in 52 reviews))

ICON Project Manager - Clinical Operations reviews

3.5

74% would recommend to a friend

(218 total reviews)

Barry Balfe

Not enough data to show CEO approval

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (218 reviews)

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Project Manager, Clinical Operations employees have rated ICON with 3.5 out of 5 stars, based on 218 company reviews on Glassdoor. This indicates that most Project Manager, Clinical Operations professionals have a good working experience there. ICON is rated in line with the average (within 1 standard deviation) by Project Manager, Clinical Operations professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

218 reviews

3.0

May 30, 2026

Flexible workplace, but job security can be shaky

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

Flexible workplace, insourced possibility, possibility to change to the sponsor

Cons

If you are insourced at a sponsor and the sponsor is laying off employees, ICON will also let you go. Those 2 months on the bench are not guaranteed.

3.0

May 27, 2026

Great coworkers, but high stress and poor leadership

Clinical research coordinator

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

High stress and poor upper leadership

5.0

May 11, 2026

Would go back

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

They were really supportive during pandemic. Our pay cut was returned to us. CEOs and executive management had the highest pay cuts.

Cons

Client opportunities were lost (even before pandemic) due to low offers even to client-selected CRAs

Viewing 4 - 6 of 218 Reviews

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ICON Project Manager - Clinical Operations reviews

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Reviews by job title

Flexible workplace, but job security can be shaky

Great coworkers, but high stress and poor leadership

Would go back

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