ICON reviews

3.5

63% would recommend to a friend

(5,305 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They were really supportive during pandemic. Our pay cut was returned to us. CEOs and executive management had the highest pay cuts.

Cons

Client opportunities were lost (even before pandemic) due to low offers even to client-selected CRAs

4.0
May 9, 2026

Grateful to have landed with my team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and really enjoy working with my team. The experience I gain will ultimately be valuable in moving into a different role internally or easily transferable to another company. Benefits are decent including time off.

Cons

Lower pay than hoped for but I’m in the lowest position possible in my area. I have nowhere else to go but upward or onward so remain hopeful.

Viewing 61 - 63 of 5,305 Reviews

Glassdoor has 6,553 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.