ICON reviews

3.5

63% would recommend to a friend

(5,315 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

FSP with lots of support from management, only one study per DM lead, which is great. Good work-life balance, best I ever had

Cons

Many milestones in one project, you can have same project for many years

1.0
Jan 12, 2026

Focus on bottom line rather than people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PRA International was a people-centred CRO which allowed for great people to want to be there. Once it was acquired by ICON, everything completely changed: layoffs, unreasonable stress and intensity.

Cons

Employees stretched very thin. Stressful and challenging work environment. People leaders have their hands tied. No opportunities for growth.

2.0
Jan 10, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Good for first job, able to work from home/hybrid work, really nice colleagues

Cons

Poor line management, no bonuses and little room for progression

Viewing 178 - 180 of 5,315 Reviews

Glassdoor has 6,565 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.