ICON reviews

3.5

63% would recommend to a friend

(5,330 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Nov 12, 2025

CTA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good onboarding and learning opportunity

Cons

lots of workload and time pressure

1.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid working On site gym

Cons

Too many reports to check Too many other departments to contact to get anything done You are given far too many study’s to try and manage Too many calls per week and still expected to get get day to day work completed Management put too much focus on surveys even if they are not bad surveys you need to follow up and just look stupid Call out call every Friday with 40 people on the call, I am able to do my job please stop

5.0
Nov 7, 2025

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and providing good career opportunities

Cons

Nothing much. All facilities are well and fine

Viewing 262 - 264 of 5,330 Reviews

Glassdoor has 6,581 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.