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      IKEA

      Engaged Employer

      IKEA reviews

      3.7

      65% would recommend to a friend

      (13,421 total reviews)
      avatar

      Juvencio Maeztu

      76% approve of CEO

      48% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      IKEA has an employee rating of 3.7 out of 5 stars, based on 13,421 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      4.0
      Oct 25, 2011

      Geat retailer to work for

      Recovery and quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company with social responsibility and extraordinary efforts for sustainability. IKEA pays managers very well, amazing benefits. Good work-life balance. Perfect fit for self-starters. Culture very open, flat organization.

      Cons

      High expectations from hourly coworkers, and low pay. Training is almost non-existent. Company has great intentions but can't seem to execute for training. IKEA used to have a super friendly, casual culture but has become much more corporate, top-down over the years. Management spends a lot of time in meeting rooms as opposed to being involved with their people.

      4.0
      Oct 18, 2011

      Challenging, but overall exciting, fun and satisfying.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      GREAT benefits! Interesting people. Embrace diversity. Exciting designs. Environmentally conscious.

      Cons

      Salary not as competitive as other companies. Intra-communication could be stronger. Shallow growth range because of # of market locations.

      2.0
      Oct 17, 2011

      It was a far better place when the store was a franchise; once it became corporate, it really went downhill!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When we were a franchise, all of the co-workers felt a sense of teamwork, respect, and family. We all worked together to get the job done. Also, they have an "open-door policy" in which you can go directly to a manager (even the store manager) to express your concerns. I actually enjoyed going to work just about every single day.

      Cons

      New corporate policies made it very difficult to do our jobs efficiently; as a direct result, morale has been very low for the past couple of years. The feeling of respect, family, and teamwork has died since corporate doesn't want people from different departments to help other departments during busy times, as we did in the past. Also, the policies made it more "customer unfriendly". A lot of times, the co-worker is painted as the "bad guy", even when the customer yells at or threatens the co-worker. In the case of this particular store, despite working very hard to advance, I was always passed up. Unless you are part of the "Old Girls Network", you can pretty much forget about moving up! There was too much favoritism.

      Viewing 13315 - 13317 of 13,421 Reviews
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      ReviewsIKEA reviews

      Glassdoor has 18,666 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.