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IKON

Acquired by Ricoh

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IKON reviews

3.3

55% would recommend to a friend

(183 total reviews)
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Martin Brodigan

73% approve of CEO

38% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

IKON has an employee rating of 3.3 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKON employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by gender

Reviews by job title

183 reviews
1.0
Jul 26, 2012

After 20 years plus, the experience working for them kept getting consistently worse with less respect for tenure.

Service technician
Recommend
CEO approval
Business Outlook

Pros

At the time I left the company, they still employed full time 40 hour per week employees and forced to offer group health insurance, although very expensive and inadequate.

Cons

Employees are constantly monitored, graded and judged by "performance" numbers that are as hard to achieve success with as winning the lottery, with the rules and chances of "winning" constantly changing and adjusted to be more and more difficult. Thus, with little or no chance of achieving high scores, the company has plenty of reason not to award pay raises.

1.0
Nov 14, 2011

IKON brought out the worst qualities in almost everyone who worked there

Account manager 3-legal document services
Recommend
CEO approval
Business Outlook

Pros

You get to build relationships with high powered attorneys and corporate legal departments and C-level clients. They also have excellent training but it is too long.

Cons

The Sales and Production/Operations divisions are at constant odds which makes the position unnecessarily difficult. Sales has a high turnover and Operations consists of hourly employees who take out their frustrations on the salespeople.

Viewing 22 - 24 of 183 Reviews
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Glassdoor has 190 IKON reviews submitted anonymously by IKON employees. Read employee reviews and ratings on Glassdoor to decide if IKON is right for you.