IQPC reviews

Thank you for your review, it is important we listen to all forms of feedback and continue to improve as an employer, but I was saddened to read your review. As a Company, we are continuously looking at ways we can improve our Employee Experience and Engagement. Things like: • Improved Company Benefits (i.e. – Increased holiday allowances, improved pension, life insurance and more work is being done on this to significantly further our provisions in the near future) • Introduced a new Health CashPlan, focused on wellbeing and mental health • A new On boarding Platform to help new starters familiarise with the company and their roles • On-line training platform, for areas like Anti-Harassment and many other forms of employee training. Your comments on Anti-Harassment are especially disappointing to read. We take our duty of care incredibly seriously and would never condone the behavior you mention. We have staff appointed to liaise with employees and ensure there is an open communication channel with HR in case anyone witnesses inappropriate behavior of any kind. In the rare instance that a complaint has been made in the past, it is always dealt with thoroughly and professionally. It is essential that we investigate and appropriately deal with any allegations or complaints. Sadly, situations can be discussed amongst colleagues, but for us to commence an investigation they also need to be formally raised to the Company. I am very sorry that in your case you either were not aware, or did not feel comfortable taking this route and that is a failure on our behalf. As a proactive measure, and to underline our determination and commitment towards a diverse and meritocratic work environment, every employee has been provided with external training on an updated Anti-Harassment and Bullying Policy. All new employees go through the same training as part of our induction and we regularly remind employees of our informal and formal procedures to address any concerns. Like all organisations, we know we still have work to do but we remain committed to creating a fun, transparent and collaborative environment, where all our employees feel valued and supported and we believe these efforts are increasingly visible in our retention and staff tenure rates, which beat industry benchmarks. As such, I would very much like the opportunity to discuss the points raised in your review and encourage you to please contact me on Edward.gumm@iqpc.co.uk so that I can schedule a call with you.