New systems are constantly rolled out with numerous programming bugs before they are properly tested (results in inefficiencies, reduced productivity, poor quality, low employee morale, client visible embarassment). The systems problems fall on deaf ears at the Sr. Management level. Systems are often phased out before the IT group even gets them working properly. Very weak IT group that is less interested in quality and more interested in getting a system online on the target date and under budget...and the rest of the company pays a steep price.
Reorganization has resulted in numerous staff in roles for which they do not belong.
Current price war with competition resulting in billable staff being over allocated.
Quintiles often not adequately resourced so new projects often have embarassing resourcing crises. Quintiles appears to be very top heavy with lots of layers of non billable senior management and not enough billable 'boots on the ground'.
Currently there is a campaign to artifically change the culture at Quintiles. Instead of spending their time, money, and efforts wisely to fix the resourcing and IT issues, Sr Management is foolishly trying to manipulate the way its employees think with constant 'messaging' campaigns. This insults the intelligence of the highly educated workforce and lowers the confidence employees have in Sr. Management. The culture at Quintiles would be just fine if the IT and resourcing problems were fixed.
