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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

65% would recommend to a friend

(866 total reviews)
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Jason Dies

76% approve of CEO

63% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

866 reviews
4.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Can be great if you find yourself in a team with good manager/culture and I was given the part time hours I requested to help with having young kids after mat leave.

Cons

Often throw the wrong people to quickly fill jobs with negative impact on many people. Not paid fairly when moving up internally compared with bringin in external candidates.

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IRIS Software Group Response
1y
Thank you very much for taking the time to leave a review. We’re delighted to hear you appreciate the people and managers at IRIS that work hard to create a friendly and supportive workplace environment. We’re proud to offer flexible working hours to those that need them and are pleased to hear that this has aided your return to work. Internal progression is of utmost importance to us, as we are passionate about helping our employees grow and thrive in their careers at IRIS. We provide fantastic opportunities for career progression, such as helping you grow through funded training, apprenticeships and Masterships, and other internal initiatives such as our High Potential Programme, which gives our employees opportunities to progress and develop their careers with us. We also operate pay scales in our professional services teams, which enables our employees to grow their salaries as their skills develop, which are reviewed in line with the cost of living each year. Employee feedback is super important to us and our managers as it supports #Innovation and #TeamWork. We’re proud to use Peakon, a monthly survey engagement tool, to provide regular qualitative and quantitative data on what our employees love about IRIS and where we can continue to improve. Currently, we’re delighted to have a Peakon engagement score of 8 out of 10, which is improving year on year and already above the benchmark. We train our managers on how to use Peakon, reply to feedback, and engage in conversation that leads to positive action. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or email employee.feedback@iris.co.uk if you have more feedback to share. Kind regards, the HR team.
3.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people Good perks No overtime required

Cons

Average salary for what is expected of you

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IRIS Software Group Response
2y
Thank you for taking the time to leave a review. We’re delighted to hear you appreciate the fantastic people at IRIS, and that you enjoy our range of benefits which can be tailored to suit all our employees’ needs. We’re passionate about paying our employees fairly and competitively to reward their dedication and hard work. We’re proud to run a companywide annual salary review process each autumn, which includes external benchmarking data, to make sure we’re paying the market rate. We also offer pay scales in select departments to enable employees to grow their salaries as they develop their skills and operate a range of generous bonus and commission schemes to recognise and reward hard work. In customer service, the analysts have the opportunity to increase their salary twice a year by achieving milestones relating to knowledge in the products and achievement of objectives (CSAT and Quality). In addition, we operate a quarterly commission scheme, where analysts can earn commission by achieving quality targets. This scheme focuses on rewarding colleagues for delivering good quality for our customers. We’re always looking for ways we can improve, and we would welcome any further feedback. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team
5.0
Nov 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly and great people Look at your development

Cons

Progression is slow since joining

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IRIS Software Group Response
2y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoyed your time at IRIS and recognise all the fantastic things we do for our employees. We're particularly pleased to hear your appreciation of our brilliant staff who are passionate about creating a friendly and welcoming work environment. We’re proud to be a Great Place To Work™ and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or email employee.feedback@iris.co.uk if you have more feedback to share. Kind regards, the HR team
Viewing 703 - 705 of 866 Reviews

Glassdoor has 898 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.