Does IRIS Software Group pay their employees well?

According to anonymously submitted Glassdoor reviews, IRIS Software Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at IRIS Software Group. This rating has been stable over the past 12 months.

How satisfied are employees working at IRIS Software Group?

65% of IRIS Software Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRIS Software Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at IRIS Software Group?

Sales (27) , Account Manager (24) , Software Engineer (21) , Sales Executive (14) , Senior Manager (14) , Director (13) , Manager (13) , Senior Software Engineer (12) , Marketing (10) , Product Manager (10) , Implementation Consultant (9) , Business Analyst (8) , Payroll Executive (8) , Product Owner (8) , Project Manager (8)

What are the pros of working at IRIS Software Group according to real employee reviews?

"Benefits are great and well thought out to offer the best for the staff" ((in 45 reviews)); "Work life balance is good" ((in 42 reviews)); "Great product and team." ((in 36 reviews)); "great location and colleagues at same level easier to get on with" ((in 36 reviews)); "Great opportunities to work in diverse areas of the business." ((in 23 reviews))

What are the cons of working at IRIS Software Group according to real employee reviews?

"Poor management, you speak about your concerns and end up with another 5 issues on top of what you had in the first place." ((in 39 reviews)); "Low salaries not only affect retention of your employees but also their productivity and drive." ((in 26 reviews)); "Certain managers seem to be in senior positions due to being part of the furniture, rather than merit." ((in 26 reviews)); "Senior management are awful, totally ignore staff until there's a problem then it's all about the blame game." ((in 16 reviews)); "HR and training is poor." ((in 11 reviews))

What are employees saying about IRIS Software Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRIS Software Group layoffs and their outlook for job security at IRIS Software Group in 2026.

What are the top reviewed IRIS Software Group locations?

New York , Atlanta , Ann Arbor , Boston , Mobile , Salt Lake City , Hauppauge , Michigan Center , Tampa

IRIS Software Group reviews

3.7

65% would recommend to a friend

(866 total reviews)

Jason Dies

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.6

Career opportunities

3.4

Senior management

3.4

Compensation and benefits

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

866 reviews

2.0

Apr 26, 2022

Good Co apart from Cascade element - complete neglect

Bdm sales

Recommend

CEO approval

Business Outlook

Pros

Great CEO. Good products across Accountancy and Education. Great people

Cons

HCM and in particular Cascade heavily neglected. V little Product development, no CS support, huge number of customer complaints, Sales in total turmoil with targets far too high. Management young and very inexperienced with very little management training. Senior Leadership team are 'coin counters' and do not care about their sales teams and do not wish to listen. Bullying mentality. No wonder so many people have left recently.

IRIS Software Group Response

3y

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We have zero tolerance towards a bullying mentality of any kind and would strongly encourage you to reach out to our Chief People Officer, Stephanie Kelly, in complete confidence so that she can put things right. We pride ourselves on being a supportive and inclusive culture and train all our managers to reflect our values and take any instances where someone has fallen short of our high standards very seriously. Our ‘Managing with IMPACT’ training programme provides managers with ongoing support, communication, emotional intelligence and practical training, HR coaching, and wellbeing tools to ensure that their employees are performing at their best. We are sorry to hear that this was not your experience. We are delighted that our Cascade HRi product is one of our most popular products, providing a flexible solution for core HR functionality, integrated payroll, recruitment, training and talent management. Customers have recognised this great service, with a 42-point improvement to our Cascade NPS score since 2020, and we are continuing to invest in this product to better support our customers, including a new help community and improving our technical support request process. We are also proud to have a new managing director for Human Capital Management, and she is working to shape our future product development. We are delighted to provide for our Sales employees a personal performance coach, in addition to our company-wide Employee Assistance Programme and Mental Health First Aiders, to support people in meeting the high expectations of our sales roles. We also provide other great training, continuous development, and career opportunities across the IRIS family. We value our employees feedback and are proud to champion our employee engagement survey Peakon, which provides staff with a platform to share their suggestions and comment with managers and senior leaders instantly so that we can make an #IMPACT together. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team.

1.0

Apr 22, 2022

Worst company I have ever worked for

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Good benefits, there are no other pros

Cons

Other than the perks, there is nothing good about this company

IRIS Software Group Response

4y

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are proud to offer our commercial employees coaching with a personal development expert. We also run an extensive induction training for our Customer Support team that usually lasts 2-4 weeks, depending on the products. This is delivered by our Customer Service experts who are able to bring the training to life with their own experiences. The training is a blend of customer service, legislation, product and process training with practical activities. Employee feedback is very important to us, and we encourage our employees to use our immediate feedback tool, Peakon, to share their ideas and concerns with managers and senior leaders in real time. You can also reach out to our Employee Voice Ambassador with your thoughts, we are proud to have 11 ambassadors in Sales & Marketing, who support business improvements by listening to their employee constituency to gain feedback and present their findings at monthly breakfast meetings with their Executive and Head of Functions. We are proud to conduct regular customer surveys, using an industry-recognised index that measures the likelihood of our customers to recommend our products or services to others; a Net Promoter Score (NPS). Our NPS surveys provide direct feedback of how our customers feel about us, providing us valuable insight into what we are doing right, and where we can prioritise internal initiatives to drive continuous customer-focused change across the business and ensure we continue to invest in the right areas. Our Trustpilot score also reflects the hard work and combined efforts across IRIS to commit to one of our IMPACT values: #CustomerFocus. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.

1.0

Mar 21, 2022

Frantic place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there are some excellent people who work at IRIS and the benefits and packages are good

Cons

Everything the company seems to do is poorly planned and done in a rush and without enough resources in the right places. This means corners are constantly cut and quick fixes are the norm, not the exception. There are massive holes that need to be filled in the business systems and processing which cause many of the problems, the rest is caused by a very extroverted culture, if you shout loudly you tend to get resources and budget, people who know what they are doing are often ignored for giving realistic but often unpalatable advice.

IRIS Software Group Response

3y

Thanks so much for taking the time to leave a review, although we were surprised and disappointed by your comments. We are very proud to have heavily invested in Quantum, our world-class integrated software platform which replaces isolated processes across our business with a fully integrated set of systems, to provide a better customer experience and maximise cross-sell opportunities. We have received lots of good feedback from employees on the improvements these systems have provided to their work processes, and we are proud to continue to invest in this area. We appreciate that we are a fast paced and ambitious organisation with clear goals and objectives that are established on a regular basis. We do our upmost to communicate our plans and priorities through our extensive communication strategy, which utilises monthly site updates, regular newsletters, weekly emails from our CEO, and the use of our Global Teams Channel to let employees know why we are doing something and how it ties into our overall goals. We have recently established Objectives and Key Results (OKRs) for each department which specifically set out the priorities and goals for each function. This helps us focus on what’s really important for driving our success in the year ahead. Our strategies are also continually shaped by our employees’ views and expertise. We encourage all our employees to share their feedback in our monthly employee surveys (Peakon), various dedicated inboxes, and our annual Great Place to Work survey. We also are proud to have 35 Employee Voice Ambassadors (EVAs) across multiple departments. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.

Viewing 157 - 159 of 866 Reviews

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