Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,905 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 557 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 229 reviews)); "Great Work Life Balance and timetable" ((in 175 reviews)); "The money and the people are great" ((in 109 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 95 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 211 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 140 reviews)); "They can't get any good managers!" ((in 112 reviews)); "Upper management, blackballing and out of date technology" ((in 28 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,639 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 4, 2015

Remittance Perfection Tech

Remittance perfection technician

Recommend

CEO approval

Business Outlook

Pros

The IRS will let you work independently with flexible hours and excellent retirement and leave programs including several paid holidays.

Cons

Little to no management and what management there is changes constantly. Career advancement is almost zero and the job application takes way too long.

2.0

Sep 1, 2015

Working for the government

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You don't have to worry much about job security--there will always be an IRS, and, it is very unlikely that you get fired.

Cons

The amount bureaucracy is amazing. To get anything done requires so much time and so many people to approve it. And if it is computer related, it also often involves incompetent technical support people, who give wildly different answers to the same questions. The reason - see my "pro"--incompetent is not a fireable offense at the IRS.

2.0

Aug 30, 2015

Data Transcribe

Data transcriber

Recommend

CEO approval

Business Outlook

Pros

Best speed keyboard and forms is errors, wide of variety tax returns, and error amount.

Cons

Too overflow of the documents and sometime not correct the batch number.

Viewing 3133 - 3135 of 3,639 Reviews

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