Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,905 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 573 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 213 reviews)); "Great Work Life Balance and timetable" ((in 177 reviews)); "The money and the people are great" ((in 107 reviews)); "great benefits and time off" ((in 90 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 220 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 151 reviews)); "They can't get any good managers!" ((in 117 reviews)); "Upper management, blackballing and out of date technology" ((in 26 reviews)); "Favoritism is definitely apparent." ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , Lanham , San Francisco , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

53% would recommend to a friend

(3,639 total reviews)

31% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Career opportunities

3.0

Culture & values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Aug 12, 2015

IRS Clerk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working evenings with IRS was a extra part-time seasonal position. Clerical duties, date stamped incoming IRS forms to process thru filing deadlines per filing 2012 and 2013 tax refunds. Enjoyed this job due to the hours given.

Cons

Could have worked more hours.

4.0

Aug 11, 2015

No major complaints

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Excellent work life balance with competitive salary. No "busy season" as an auditor.

Cons

Rewarded for time in service as much or more than work ethic. Poor management takes a long time to remove. Software is ancient.

5.0

Aug 9, 2015

Initial Assistance Representative

Initial assistance representative

Recommend

CEO approval

Business Outlook

Pros

Federal Job Benefits starts right away. Job security is there unless you mess up big time.

Cons

Most of the positions are seasonal and you get furloughed for few months depending on budget. Hiring process is long and unpredictable. Unable to apply for tax related positions while in non-pay status. A lot of tax payers gets angry at staff (who are trying best with whatever resources are available to them) due to lack of services

Viewing 3154 - 3156 of 3,639 Reviews

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IRS

IRS reviews

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IRS Clerk

No major complaints

Initial Assistance Representative

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