Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,899 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 563 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 216 reviews)); "Great work life balance as far as hours (M" ((in 173 reviews)); "The money and the people are great" ((in 113 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 89 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 208 reviews)); "The training is horrible and does not prepare you to do the job." ((in 152 reviews)); "They can't get any good managers!" ((in 118 reviews)); "Upper management, blackballing and out of date technology" ((in 32 reviews)); "Nepotism is also a problem" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,632 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Sep 24, 2014

Comfortable relaxed setting environment

Data transcriber

Recommend

CEO approval

Business Outlook

Pros

Work at your own pace. Your not restricted to your seat. Does not work directly with the public.

Cons

You get rusty on your customer service skills. Not much room for growth.

4.0

Sep 23, 2014

Challenging with work life balance

It specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance Challenging work Plenty of resources via contractors Moving towards best in class processes Opportunities for training

Cons

Cyclical downtime Harder to get a permanent promotion Managers want to keep you and not grow you Team spirit

4.0

Sep 20, 2014

A friendly face at the IRS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rewarding work and a good career path. Employee benefits are decent.

Cons

Employees are subject to congressional oversight and some times become political pawns in running the government.

Viewing 3301 - 3303 of 3,632 Reviews

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Jobs at IRS

Contact Representative

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Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

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Comfortable relaxed setting environment

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A friendly face at the IRS

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