IRS reviews

3.3

53% would recommend to a friend

(3,633 total reviews)

32% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Love the fact that I knew what I was doing all day every day. People are generally friendly and it was nice to be able to listen to my headphones while working so there were less distractions. The work itself was very easy but monotonous. Pay was very good.

Cons

Swing shift hours took some adjustment. Boring work, which was to be expected. I was a temporary employee. Would've been nice if they had hired us as seasonal employees.

4.0
Sep 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The work of a Tax Examiner in Error Resolution is really OK. Not tedious. The IRS computer does much of the work for you. It will flag something on the return that seems to be a problem. Your job is to correct the error and send a computer-generated form letter to the taxpayer, if needed. The most common kind of error is a transcription error, typically numbers have been transposed. These errors are easy to correct. For errors that you can't figure out, you mark the return as one that needs further review by a more experienced examiner and move on. The job does not involve much typing. There is generally overtime available for those who want it if they have attained the necessary proficiency. Pay and benefits are OK. The above comments apply to my particular job, of course -- an ERS (Error Resolution) Tax Examiner at one of the large service centers (Austin, Fresno, or KC). The Tax Examiner, job title encompasses many different kinds of jobs. Some involve much more interaction with taxpayers.

Cons

Workload is heavy and the job is seasonal. You will get laid off for several months of the year. This could be a good thing, of course. Depends on what you're looking for. It's difficult to attain the needed speed. If you don't get up to speed fairly quickly, you will be terminated.

4.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation is good for a call center with hourly pay at $16.95 per hour for 2nd shift hours. Excellent group health insurance benefits and a good 401K plan. Seasonal Employees are guaranteed 6 to 8 months of employment per year, but usually work 10 to 12 months per year. IRS employees are given the opportunity to apply for other jobs including full time permanent positions. The IRS does not discriminate when hiring employees. There is no mandatory retirement age at the IRS.

Cons

Since Seasonal IRS Jobs are not guaranteed for the full year, during furlough the employee is required to look for several new jobs every week to collect unemployment insurance. Seasonal employment with the IRS should not be considered for people who need a permanent full time job for the entire yeard.. Training is inadequate for employees to do the jobs efficiently. It can be very stressful for employees to work at a job they do not fully understand. There is very high turnover of employees in Seasonal Positions.

Viewing 3307 - 3309 of 3,633 Reviews

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