Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,899 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 53% of employees would recommend working at IRS to a friend and 32% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

53% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 555 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 230 reviews)); "Great Work Life Balance and timetable" ((in 170 reviews)); "The money and the people are great" ((in 101 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 86 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 204 reviews)); "The training is horrible and does not prepare you to do the job." ((in 151 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 30 reviews)); "Nepotism is also a problem" ((in 19 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

53% would recommend to a friend

(3,632 total reviews)

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

5.0

Jun 5, 2014

Amazing career

Management/program analyst

Recommend

CEO approval

Business Outlook

Pros

There are a lot of career paths and opportunities to pursue that offer decent compensation without requiring extensive travel or long hours.

Cons

If you hit a bad manager/supervisor the organization turns a blind eye.

5.0

Jun 2, 2014

Excellent employer

Director

Recommend

CEO approval

Business Outlook

Pros

Stable employer, decent benefits, lots of opportunity

Cons

Employer is unpopular with many people

4.0

Jun 2, 2014

Has its ups and downs.

Tax examining technician

Recommend

CEO approval

Business Outlook

Pros

Usually great co-workers and better managers at offsite locations as opposed to the Service Centers. Good pay for the work you do. Once you've learned the technical part of your work, it goes easy.

Cons

Pretty strict with their rules and regulations, especially if you don't do your job well or keep up with quality and quantity rates. I didn't have this problem, loved where I worked, had a great manager and enjoyed my co-workers.

Viewing 3346 - 3348 of 3,632 Reviews

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Jobs at IRS

Contact Representative

Clerk (General Clerk) (Seasonal 6-8 Months) - Direct Hire, TERM

Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

IRS

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Amazing career

Excellent employer

Has its ups and downs.

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