Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,899 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at IRS to a friend and 33% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

54% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 568 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 232 reviews)); "Great work life balance as far as hours (M" ((in 172 reviews)); "The money and the people are great" ((in 107 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 93 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 159 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 31 reviews)); "Nepotism is also a problem" ((in 17 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

54% would recommend to a friend

(3,632 total reviews)

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Oct 17, 2013

Seasonal position

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked in a fast paced environment. Everyone was nice.

Cons

Seasonal position. Didn't feel like I had room to grow. Pay not good. Job was repetitive and stagnant.

4.0

Oct 15, 2013

A strong job with limited time

Data transciber

Recommend

CEO approval

Business Outlook

Pros

good hours, constant work loads, and supervisors that work with you to help with any weak points

Cons

limited work days, the season only last's while work is available

4.0

Oct 15, 2013

Overall, working for the IRS has been a positive experience

Contact representative

Recommend

CEO approval

Business Outlook

Pros

Opportunities to move up, diverse workforce, great benefits, great place to work to start a second career, no age discrimination

Cons

can be hard to get the vacation dates you want, unless permanent employee may only work for 6 months a year, a lot of positions within the IRS have hourly production and quality standards which must to be met in order to get satisfactory ratings in order to get grade increases -- it can be difficult to achieve quantity over quality especially at first.

Viewing 3421 - 3423 of 3,632 Reviews

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Jobs at IRS

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Contact Representative

Tax Examining Technician (Seasonal 6-8 Months) - Direct Hire, TERM

IRS

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Seasonal position

A strong job with limited time

Overall, working for the IRS has been a positive experience

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