Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,899 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at IRS to a friend and 33% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

54% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 542 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 232 reviews)); "Great work life balance as far as hours (M" ((in 172 reviews)); "The money and the people are great" ((in 104 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 91 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 153 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 30 reviews)); "Bad communication" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

54% would recommend to a friend

(3,632 total reviews)

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

5.0

Sep 5, 2013

Temporary Clerk

Temporary clerk

Recommend

CEO approval

Business Outlook

Pros

Get your foot in the door for future positions and possible career. Above average pay to start and just goes up every time you work there. Great benefits and work environment. Work is basic paper filing and processing mail to each department.

Cons

Counting papers or processing mail all day tends to get boring at times but is sure better then breaking your back outside or dealing with rude customers for minimum wage. If you ever busted your behind you'll think its not so bad as you thought an well worth it.

4.0

Sep 3, 2013

Boring, stable, bring music

Data transcriber

Recommend

CEO approval

Business Outlook

Pros

You can listen to music. The work's predictable- 1040s all night, rarely any difficult surprises. Coworkers were almost all interesting, good people.

Cons

Pretty much the most boring job ever- 1040s all night, 1 after another post training. Training takes forever- only a problem since you're on abbreviated schedule. Exceeding standards is not rewarded. Once you're in, you will not be let go as a seasonal employee.

4.0

Aug 29, 2013

Revenue Agent

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

This is not a boring job. At time, there are lots of opportunities to advance your career and learn different aspects of tax administration.

Cons

The federal government does not understand that a lot of employees are leaving due to attrition and that they need to replace them. Promotions and new hires are few and far between at the current time.

Viewing 3445 - 3447 of 3,632 Reviews

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IRS

IRS reviews

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Temporary Clerk

Boring, stable, bring music

Revenue Agent

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