Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      IRS

      Is this your company?

      IRS reviews

      3.3

      54% would recommend to a friend

      (3,632 total reviews)

      33% positive business outlook

      Ratings by demographic groups

      IRS has an employee rating of 3.3 out of 5 stars, based on 3,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 22, 2013

      not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      there aregreat benefits and salary

      Cons

      freeze on costof living raises

      3.0
      Aug 21, 2013

      Good place to start!

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable job, could be seasonal or permanent, benefits are good, learn a lot about financial and tax related material, can apply to better positions quickly, TSP, can get education while working.

      Cons

      Stressful, management not professional, depending on your department, managers or division you could grow or get stuck, lots of favoritism and arrogance from management.

      4.0
      Aug 13, 2013

      Good experience, learned a lot, got paid

      Contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlike many other reviews I've read, I had great interactions with management. I like the openness of the pay scale, everyone knows what they'll be making when they apply for the job. Benefits are good, although they have been greatly reduced in the last few years due to budget cuts. You start off as a seasonal employee working usually from Dec or Jan until end of June (this could vary from year to year based on business needs), and while you are furloughed you can collect unemployment (in my state, at least), and it gives you a chance to think about pros and cons and look for other employment and try to get out of there. This is a good way to get your foot in the door of the federal govt, you are able to transfer to other federal jobs that may not be available to the general public.

      Cons

      Many others have written about being shackled to their desk; this is par for the course in any call center. Morale is very low right now due to budget cuts, work loads, stress, and all the issues in the news over the last few months related to the IRS. This is probably going to get even worse once Obamacare starts. If you are trying to become a permanent year-round employee rather than a seasonal, it could take as long as 5 or 6 or 7 years to be offered that opportunity. While the pay is decent, we have lost pay due to sequestration and no COLAs in the past 3 years. And, training is deplorable.

      Viewing 3451 - 3453 of 3,632 Reviews
      Related searches: IRS jobs | IRS salaries | IRS benefits | IRS interviews | IRS conversations
      ReviewsIRS reviews

      Glassdoor has 3,899 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.