Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,896 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at IRS to a friend and 34% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 568 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 227 reviews)); "Great work life balance as far as hours (M" ((in 169 reviews)); "The money and the people are great" ((in 109 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 95 reviews))

What are the cons of working at IRS according to real employee reviews?

"Government redtape and poor management." ((in 199 reviews)); "The training is horrible and does not prepare you to do the job." ((in 162 reviews)); "They can't get any good managers!" ((in 117 reviews)); "Upper management, blackballing and out of date technology" ((in 30 reviews)); "Favoritism is definitely apparent." ((in 20 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

IRS reviews

3.3

55% would recommend to a friend

(3,629 total reviews)

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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IRS has an employee rating of 3.3 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

4.0

May 21, 2012

It was a great learning experience

Contact representative

Recommend

CEO approval

Business Outlook

Pros

They have great benefits, potential for growth, continuing education, you got lots of training. Overall, I had a great learning experience, I learned a lot about the rules and regulations and how to file my own tax return.

Cons

I did not like the fact that you were being watched all the time. You could not take more than five minutes in the bathroom because you had your manager looking for you. It was almost like being treated like a child, we had to sign a sheet if you had to go to the bathroom, put the time you left and the time you came back!!!

3.0

Apr 22, 2012

Taxing

Internal revenue agent

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good. You do your 40 and you are done. The benefits are fine and the job is not super difficult, it has all been done before. It is not rocket science. I have heard this is the best entry position at the IRS.

Cons

It seems like everyone is clueless. When researching something, there is no one source to obtain information. A search using the internal system can lead you in the wrong direction because no one goes through and updates information. The work load can be tough, I am always busy but somehow, there are employees that can spend hours talking and still manage to complain that they do too much work. The training is conducted without the goal of teaching but the goal of saying something was taught. Much of the work seems that way, the focus is on going through the motions.

4.0

Jan 19, 2012

My experience has been rewarding.

Information technology specialist

Recommend

CEO approval

Business Outlook

Pros

I like the fact that the IRS stresses work-life balance. Also, with the benefit of working flexi-place and flexi-tours, this helps to achive this balance.

Cons

Promotions can be difficult to achive depending on the area in shich you work . I think the level of educational support and training could be improved greatly, especially for those in the IT field.

Viewing 3541 - 3543 of 3,629 Reviews

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It was a great learning experience

Taxing

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