Is IRS a good company to work for?

IRS has an overall rating of 3.3 out of 5, based on over 3,898 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at IRS to a friend and 33% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst , Accountant and Analyst .

Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

54% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (232) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (128) , Tax Examining Technician (112) , Contact Center Representative (69) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Great benefits and dependable income…never going out of business" ((in 542 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 232 reviews)); "Great work life balance as far as hours (M" ((in 172 reviews)); "The money and the people are great" ((in 104 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 91 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 205 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 153 reviews)); "They can't get any good managers!" ((in 114 reviews)); "Upper management, blackballing and out of date technology" ((in 30 reviews)); "Bad communication" ((in 18 reviews))

What are employees saying about IRS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

What are the top reviewed IRS locations?

Austin , Washington , Kansas City , Fresno , Philadelphia , Atlanta , Ogden , New York , Memphis , Chamblee , Covington , Dallas , Holtsville , Los Angeles , Houston , Jacksonville , Detroit , Chicago , Seattle , Oakland , San Francisco , Lanham , Andover , Pittsburgh , Cincinnati , Saint Louis , Portland , Baltimore , Richmond , Denver

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IRS

IRS reviews

3.3

54% would recommend to a friend

(3,631 total reviews)

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

IRS has an employee rating of 3.3 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews

3.0

Jul 31, 2025

Great Benefits, Moderate Workload

Contact representative

Recommend

CEO approval

Business Outlook

Pros

The benefits offered are a plus. 401k matching. Employee perks

Cons

Working for a federal agency will have you on edge. Especially if the politcal weather is scattered thunderstorms. There is alot of back and forth regarding layoffs or working with no pay. They expect youto give your all but will easilyput you in a compromising position.

4.0

Jul 31, 2025

Great Experience

Tax examining technician

Recommend

CEO approval

Business Outlook

Pros

Not a bad company to work for. Great balance.

Cons

Communications can be effective enough.

3.0

Jul 31, 2025

CSR

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Its a nice benefit to help others

Cons

I went there for job security and the new government threatening RIF's

Viewing 220 - 222 of 3,631 Reviews

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Great Benefits, Moderate Workload

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