ISG (MA) reviews

3.4

59% would recommend to a friend

(112 total reviews)

Robert M. Reardon

38% approve of CEO

51% positive business outlook

ISG (MA) has an employee rating of 3.4 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISG (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews
2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Good part time job which allows for freedom of being out of an office

Cons

I've worked as an investigator for 28 years so I kind of know what I'm doing. Unfortunately, the Case Managers are all in their early 20's and some don't have a clue. Their communication skills to the field workers are poor and try & blame others for their mistakes. I went through 3 Managers in 3 years, the first, Jesse, was awesome, the next 2, not so much. Training is lacking, help with their tech is non-existent & pay structure is backwards. Cases are paid on a flat rate, ex. 1 1/2 hour round trip, 45 minute statement, 20 minute to write report=$75.00. If your lucky to be able to do 2 or 3 cases a day, its not bad, however that rarely happens.

2.0
Jul 9, 2016

Will not pay you!

Recommend
CEO approval
Business Outlook

Pros

Work from home based office.

Cons

Micromanagement at its finest. Unrealistic expectations. When meeting or exceeding said expectations they find every way to not compensate your agreed upon commission structure. Constant conference calls. Constant emails about numbers. Literally daily. Management is extremely poor.

1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

401k program and pto are both reasonable

Cons

Starting pay is not based on experience or college degree (everyone starts off the same), treated poorly by upper management, lots of complaining throughout the office, girls are very catty and show lots of behavior seen in high school. The office favorites will choose if you are liked or not liked by upper management if they don't like you neither will the Reardons. If you like drama this is the perfect place for you, if you like to be talked down to it is the place to work ! Absolutely no room for growth unless you are a Reardon!

Viewing 22 - 24 of 112 Reviews

Glassdoor has 115 ISG (MA) reviews submitted anonymously by ISG (MA) employees. Read employee reviews and ratings on Glassdoor to decide if ISG (MA) is right for you.